1300 199 074
Computer and laptop repairs in Brisbane
We Come To Your Home Or Office
Award Winning Customer Service
We Accept All Major Credit Cards
Available Days, Evenings & Weekends
Our Brisbane Computer Repair Services
Don’t see your problem listed? Give us a call on 1300 199 074 to see if we can help!
A new computer should make life easier. We can set up your Windows PC or Mac, connect the printer and Wi-Fi, add your email and move the photos and documents you want to keep from the old device.
Pop-ups and unfamiliar programs can leave you unsure what is safe to click. We investigate suspected infections, remove unwanted software and explain practical ways to help protect your computer without making everyday use more difficult.
Email stopped arriving, or an account will not work on a new device? We check account settings, the email app and the connection, then help get things working together so you can send, receive and find your messages.
Waiting for every program to open gets frustrating. We look at what is slowing the computer down, including software, storage and hardware, and explain the changes or repairs that could make a worthwhile difference.
When the internet works in one room but drops out in another, the cause is not always the computer. We check the router, Wi-Fi coverage and connected devices to help work out a suitable solution.
If someone persuaded you to give them access to your computer, contact us to discuss what happened. We can check for remote access tools, remove unwanted software and help you take steps to secure the device and accounts.
A blank screen or repeated restart does not tell you which part has failed. We investigate startup problems on Windows computers and Macs, discuss your files and explain the repair options before further work goes ahead.
Keep family photos, documents and other important files backed up. We help choose and set up a backup, or assess missing files and faulty drives to discuss possible recovery. What can be recovered depends on the problem.
From a damaged laptop to a computer that needs an upgrade, we help with hardware as well as software. Tell us the make, model and symptoms so we can discuss suitable repairs, replacement parts and the next step.
We provide support for all major brands, makes & models
Just a few of the brands we have provided support for include:
Australian Computer Doctors is an independent computer company with experience servicing these brands. We do not represent the manufacturers or process their warranty claims.
Why Choose Australian Computer Doctors?
Same Day Service
When your computer breaks, you want help quickly. That’s why we offer same-day service at no extra cost. Call us to check availability and arrange a time that suits you.
We Come To You
Our qualified computer technicians come to your home or office, meaning faster repairs and greater convenience.
No Technical Jargon
Our award winning technicians provide friendly service and advice in plain English with no technical jargon.
Computer repairs and support in Brisbane
Setting up a computer or fixing an email problem should not take over your day. Australian Computer Doctors helps Brisbane households and small businesses with new-device setup, virus removal, software problems and everyday computer repairs. Our technicians can visit your home or office, and some problems can be handled remotely.
If you have a new computer, we can help transfer your photos and documents, install the programs you use, set up email and connect the printer. For an existing computer, we can investigate slow performance, unwanted pop-ups, Wi-Fi dropouts and other problems that make it difficult to use.
We support Windows PCs and Macs, including laptop and desktop repairs. Backups, help recovering missing files, upgrades, computer health checks, buying advice and insurance reports are also available. You do not need to know which service to choose before contacting us. Explain the problem and we will talk it through.
An onsite visit lets us see how your computer, internet connection and other equipment work together. We will discuss the work, appointment availability and pricing before you book. If parts or offsite repairs are needed, your technician will explain the options and arrange taking the computer and returning it to you.
Many jobs take about an hour. There is a one-hour minimum, with extra time charged in 15 minute blocks. Once the fault is diagnosed, your technician can provide a more accurate time estimate and explain the options, taking the work and your budget into account.
Call 1300 199 074 to talk with our team, or book computer help online. You can ask about pricing before arranging a visit. Our No Fix, No Fee Policy backs our technicians’ skills and workmanship. Normal service fees apply when we diagnose the fault and explain repair or replacement options, even if repair is uneconomical or you choose not to proceed. Data recovery is excluded.
Computer repairs across Brisbane and surrounding areas
Choose your suburb for local computer repair information and ways to book. Our technicians visit homes and small businesses across Brisbane, north to North Lakes and Burpengary, south to Loganholme and east to Cleveland and Redland Bay. We also provide onsite computer help in Ipswich. Call 1300 199 074 if your suburb is not listed.
Common questions about computer repairs
How much will my computer repair cost?
Our minimum labour time is one hour per job, and many jobs only need that hour. If more time is needed, we bill in 15 minute blocks. We do not charge call-out fees or travel costs. For onsite work, the time starts when your technician arrives. Parts cost extra if needed. The total depends on the fault and the work required, so we can give a more accurate estimate after diagnosis. Call us on 1300 199 074 to discuss pricing, or use our repair estimate form to send the details.
How long does it take to repair a computer?
Many jobs take around an hour, which is our minimum labour time per job. If extra time is needed, we bill in 15 minute blocks. After diagnosing the issue, your technician can give a more accurate time estimate and explain the options, taking the work needed and your budget into account. Some repairs need parts or work offsite, which can affect the time before the computer is ready.
Is it worth fixing my computer or should I replace it?
A repair may be worthwhile if the computer still suits your needs and the rest of it is in good condition. Before spending money, consider the proposed repair, other faults and how long you expect to keep using it. We can talk through repair, upgrade and replacement options.
Where can I get my computer repaired in Brisbane?
Book a technician to visit your Brisbane home or workplace. Tell us your suburb and what has gone wrong so we can confirm coverage and availability. If your computer needs work offsite, our technician will explain why and arrange to take it and return it to you.
Can I get someone to look at my computer today?
Call us on 1300 199 074 if you need help urgently. Same-day appointments depend on technician availability, your location and the work involved. We will check the options with you before confirming a time. Repairs needing parts may take longer than the initial visit.
Which computer brands do you repair?
We work with major computer brands including Dell, HP, Lenovo, ASUS, Acer and MSI, as well as Apple Macs and custom-built PCs. That includes repairs, software support and setting up devices. Let us know the model and problem. We provide independent service and do not process manufacturer warranty claims.
What should I do if my computer will not turn on?
Start by noting what happens when you press the power button: no response, lights, fan noise or an error message. Check the power connection if it is safe to do so. Tell us the model and any recent changes. If there are unusual noises or visible damage, leave it off and contact us.
Can you make my slow computer faster?
A slow computer may improve after the cause is identified. We can check storage space, startup programs, unwanted software and hardware problems, then explain the options. An upgrade is not always the answer, so let us know what has slowed down and what you need the computer to do.
Will I lose my photos and documents during a repair?
Not every repair requires files to be removed, but it is important to have a backup where possible. Let us know which files matter and whether another copy exists. If the computer cannot access them, explain that before work begins so we can discuss file recovery and the safest next step.
Can you replace a broken laptop screen?
We can review a broken-screen repair once we have the laptop model and damage details. Photos of the screen, lid and hinges are useful. The correct replacement part and the condition of the laptop affect the repair, so we will explain the options and arrangements after reviewing your enquiry.
Can you help with Wi-Fi, email and printer problems too?
Yes, those are part of our computer support. We can help reconnect devices, investigate email problems and set up printing from a computer. Tell us whether one device or several have the issue. Physical printer faults, such as a broken paper-feed mechanism, need a printer repair service.
Can my computer problem be fixed remotely?
Remote support can help with some email, software and setup issues if the computer is working well enough to connect to the internet. We discuss the problem first and explain the session. It cannot replace a physical repair or an onsite check when equipment needs to be examined.
What should I do before the technician arrives?
Write down what happens, any error messages and when the problem started. Have the computer, charger and related equipment available, and mention important files without a backup. You do not need to dismantle anything or find the cause yourself. Tell us about any other setup or computer tasks you would like help with during the visit.
What happens if you cannot fix my computer?
Our No Fix, No Fee Policy backs our technicians’ skills and workmanship. If we cannot diagnose the problem or recommend a suitable solution, there is no service fee. When we diagnose a fault and explain the repair or replacement options, our normal service fees apply, including if the fault is serious, parts are needed or the repair is uneconomical. The fee also applies if you choose not to proceed. Data recovery is excluded.
How do I book help for my computer?
You can call 1300 199 074 or start a request through Book Online. Choose onsite help, remote support, a repair estimate or data recovery, and include your suburb and the problem. Let us know if you want to discuss pricing first. Our team confirms the next step and appointment arrangements.
Not sure if your area is covered?
Give us a call on 1300 199 074 and we will let you know.