(02) 6223 2333
Computer and laptop repairs in Canberra
Service throughout Canberra and Queanbeyan
Award winning customer service
We accept all major credit cards
Appointments discussed with our team
Our Canberra Computer Repair Services
Don’t see your problem listed? Give us a call on (02) 6223 2333 to see if we can help!
Moving to a new computer does not have to mean starting from scratch. We can help transfer your files, install the programs you need, set up email and connect your printer and other everyday devices.
If something on the computer does not seem right, we can check for viruses and other unwanted software. We also review relevant updates and protection settings, with clear explanations of what we find and any action needed.
We troubleshoot email errors, account setup and computers that will not connect to the internet. Tell us the message you see and which app you use, and we can work through the settings and connection with you.
Long waits and frequent freezes can make a computer difficult to rely on. We investigate the cause and explain whether software changes, a hardware repair or an upgrade would help you get more use from it.
A printer going offline or Wi-Fi cutting out can disrupt the whole household. We check how your devices connect, troubleshoot router and network settings and discuss ways to improve the connection where the equipment allows.
After a scam or suspected intrusion, we help assess the computer and review its security. We can look for unwanted remote access software, remove suspicious programs and guide you through steps to protect the accounts you use.
We help with startup errors, computers that keep restarting and devices that will not power on. Diagnosis comes first, followed by a discussion of repair options and any important files that need attention.
Family photos and important documents deserve a working backup. We help set up and check backups, transfer files and assess data that has become inaccessible. Recovery options depend on the fault and cannot be guaranteed.
Hardware repairs are part of our service alongside software help. We assess faulty parts and damaged devices, explain replacement and upgrade choices and help you weigh up the work against the age and condition of your computer.
We provide support for all major brands, makes & models
Just a few of the brands we have provided support for include:
Australian Computer Doctors is an independent computer company with experience servicing these brands. We do not represent the manufacturers or process their warranty claims.
Customer reviews
Why Choose Australian Computer Doctors?
Same Day Service
We know when your computer breaks, you need it fixed quickly. That’s why we offer same day service at no extra cost, subject to availability.
We Come To You
Our qualified computer technicians come to your home or office, meaning faster repairs and greater convenience.
No Technical Jargon
Our award winning technicians provide friendly service and advice in plain English with no technical jargon.
Computer repairs and support in Canberra
For help setting up a new computer, removing a virus or fixing an email problem in Canberra and Queanbeyan, speak with Australian Computer Doctors. Our technicians visit homes and small businesses for computer repairs and everyday support. Remote help is also available when the problem can be handled over an internet connection.
We can get a new Windows PC or Mac ready to use, move your photos and documents, connect your printer and set up email. If you are keeping your current computer, we can investigate slow performance, remove unwanted software and check why a connection or program has stopped working.
You can also ask about laptop and desktop hardware repairs, upgrades, backups and help recovering missing files. We offer computer health checks, buying advice and insurance reports. Tell us about all the things you need help with so we can discuss the work together, rather than treating each small issue as a separate enquiry.
Our technicians come to you and explain what they find in plain English. We will discuss the appointment and pricing before you decide to book. If a repair needs parts or offsite work, the technician will explain the arrangements and organise taking the computer and returning it to you.
Many jobs need around an hour. Our minimum service time is one hour, with extra time charged in 15 minute blocks. Once the cause is identified, your technician can give a more accurate estimate and discuss the repair options with your needs and budget in mind.
Call (02) 6223 2333 to talk with our team, or book computer help online. You can ask about pricing before arranging a visit. Our No Fix, No Fee Policy backs our technicians’ skills and workmanship. Normal service fees apply when we diagnose the fault and explain repair or replacement options, even if repair is uneconomical or you choose not to proceed. Data recovery is excluded.
Computer repairs across Canberra and Queanbeyan
Choose your suburb for local computer repair information and ways to book. Our service covers homes and workplaces throughout the ACT and Queanbeyan. The selected suburbs and town centres below are a convenient starting point, not the limit of our Canberra coverage. Call (02) 6223 2333 if your suburb is not listed.
Common questions about computer repairs
How much will my computer repair cost?
The likely total depends on the fault and what needs doing. Our minimum labour time is one hour per job, then 15 minute blocks for extra time. There are no call-out fees or travel costs; onsite time starts when we arrive. Parts are additional if needed. Call us on (02) 6223 2333 for rates before arranging the work.
How long does it take to repair a computer?
Many jobs need around an hour, although diagnosis determines the work. One hour is our minimum labour time. Parts or work offsite can affect when the computer is ready. Additional labour is billed in 15 minute blocks.
Is it worth fixing my computer or should I replace it?
Consider whether the device will still do what you need after repair. Our diagnosis and service fees apply even when a serious fault makes repair uneconomical. We can help plan file transfers if you choose a replacement.
Where can I get my computer repaired in Canberra?
We come to homes and workplaces throughout the ACT and Queanbeyan. Call (02) 6223 2333 or use the enquiry form with your suburb and the work you need. Any necessary offsite repairs are discussed and arranged by the technician.
Can I get someone to look at my computer today?
Call us on (02) 6223 2333 if you need help today. We check your location, the work involved and technician availability before confirming an appointment. There is no extra same-day surcharge, but availability is not guaranteed.
Which computer brands do you repair?
We support Windows laptops and desktop computers, Apple Macs and their everyday software and connections. We help with a Mac that needs repairing and with the everyday work involved in keeping it useful. Tell us the model if you know it, but you can still enquire without it. We also help with Dell, HP, Lenovo, ASUS, Acer, MSI and suitable custom-built Windows PCs.
What should I do if my computer will not turn on?
No power, a blank display and a startup message can point to different problems. Note what you see and have the usual charger available. Diagnosis comes before a repair recommendation, including whether parts or offsite work need arranging.
Can you make my slow computer faster?
The useful starting point is where the waiting happens. We can assess startup software, storage and other hardware or software causes, then explain repairs, worthwhile upgrades or replacement options that suit what you need the computer to do.
Will I lose my photos and documents during a repair?
An accidental deletion and a failing drive need different approaches. Let us know where the information was stored, what changed and whether another copy exists. Data recovery is excluded from our No Fix No Fee Policy, and recovery cannot be promised before assessment.
Can you replace a broken laptop screen?
We can assess a damaged laptop screen and discuss a replacement where suitable parts are available. Tell us the model and send a useful photo with a repair estimate enquiry. The repair choice also depends on the condition and value of the computer.
Can you help with Wi-Fi, email and printer problems too?
Tell us which devices lose their connection and where it happens. We can check the home setup and explain any equipment or settings changes that may help, while identifying provider faults that need to be raised with the provider.
Can my computer problem be fixed remotely?
Remote computer support can help with suitable software, settings and email tasks in Canberra. The computer needs to work well enough to connect to the internet and take part in a session, so tell us what happens when you use it.
What should I do before the technician arrives?
Tell us which tasks have stopped working, rather than trying to name a faulty part. A useful visit can include the original problem and smaller jobs such as connecting a printer or checking a backup.
What happens if you cannot fix my computer?
Our No Fix No Fee Policy backs our technicians' skills, diagnosis and workmanship. Normal diagnosis and service fees apply when we identify the fault and explain a suitable repair or replacement option, even if a serious failure makes repair uneconomical, parts are needed or you choose not to proceed. Data recovery is excluded. We explain the conditions before booking so the service is clear.
How do I book help for my computer?
Call (02) 6223 2333 or complete the enquiry form on this page with your contact details and postcode. Include a short description of the problem. Our team will call to discuss pricing and appointment arrangements.
Not sure if your area is covered?
Give us a call on (02) 6223 2333 and we will let you know.